As a Business Analyst, you will be a member of the Stanford University ADAPT(Alumni and Development Applications Platform Transition) Business Office reporting to the Senior Product Manager. You will be responsible for gathering and documenting requirements to build technical solutions to address business challenges; performing data analysis to resolve complex business questions; facilitating discussion and design activities on larger initiatives; and understanding business unit workflows and applying technology solutions in support of those workflows. In addition, you will provide support for application enhancements and integrations, Quality Assurance, production support and change control processes.
Using appropriate elicitation techniques to understand and translate business processes to gather and document business, user and systems requirements. Bridging complex business problems to solutions by designing technical solutions for usability, end-user adoption and productivity improvement. Collaborating with cross-functional teams of business stakeholders, developers, QAs and analysts to recommend and implement solutions. Analyzing complex data sets and providing insights to resolve business system issues. May include developing operational and analytical reports for end users. Developing UAT test plans and using case documents with focus on requirements; partnering with the testing/QA team to execute the test plans, recording and analyzing the test results. Advising users requiring assistance in solving complex problems or issues regarding management and business systems. Analyzing new business requirements, assisting with feasibility of enhancement requests, system functionality, current system use and user needs. Managing day-to-day operational processes; developing and implementing procedures in response to changing business needs and program design. Leading efforts to ensure that information systems support the organizational mission and objectives and coordinating the process of defining, investigating and solving problems related to business systems and special projects. Maintaining knowledge of project management and business analysis tools, principals, practices and procedures. Navigating through other processes related to development, testing, change management, etc. Ensuring a high level of client satisfaction by monitoring the delivery of ongoing information systems to the organization; establishing key metrics and continually measuring and evaluating the effectiveness of the delivery. Building long-term relationships between multiple business partners to driving engagement in ADAPT strategy. Influences business partner decision making to optimize requirements prioritization.