Field Service Technician

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Field Service Technician

COMPANY

EnerSys

Location

Romeoville, IL, US

Salary range

N/a

REMOTE OR IN PERSON:

In Person

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.  We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

This position will be focusing primarily on our Reserve Power applications, which include telecommunications, IT, uninterruptible power supplies (UPS), utilities and switchgear, security, emergency lighting and general electronics. Some of the reserve power brands include PowerSafe,DataSafe, and Genesis. Our extensive product range serves a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available.

EnerSys

DESIRED SKILLS
  • Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment
  • Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000
  • Operates material handling equipment per OSHA requirements
  • Maintains a safe, orderly, and clean working environment
  • Maintains records of performance reports
  • Interacts with all levels of people, both inside and outside the company
  • Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Provides the highest quality of service possible in order to assure customer satisfaction
  • Generates substantial annual revenues
  • Functions without direct supervision
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Completes compliance and job-specific training
  • Replaces defective parts, reassembles and repairs batteries and related equipment; Installs new equipment at customer's facility to ensure full functionality according to specifications
  • Provides on-site technical assistance to help troubleshoot and repair equipment
  • Completes timely reporting of all activities including service reports, expense reports, quality alerts and maintenance reports to the company
  • Is directly responsible for company assets, including a service vehicle, parts inventory, tools and test equipment
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