The O&M Service Engineer is responsible for working to maintain Utility & commercial inverters, PV Solar equipment and customer site equipment in the field at the assigned site. Duties include but not limited to: commissioning, troubleshooting, repairing, and analyzing Utility & commercial inverter applications, regular working with low & medium voltage electricity, and maintaining excellent customer service activities while assigned at a customer site(s).

• Commissions, troubleshoots, repairs, and analyzes Utility & commercial inverters, PV Solar equipment and customer site equipment in the field, via email, telephone.
• Develops a detailed knowledge of SMA’s and other Utility & commercial inverter products, associated PV accessories, site equipment and third party accessories that are sold by SMA or installed at a customer’s site for use with the inverters.
• Maintains a working knowledge of the applicable National Electric and Electrical safety code(s) (NEC, NFPA70E, NESC, OSHA)
• Regularly works with high voltage DC electricity, Low & Medium voltage three phase power, SCADA or 3rd party monitoring and the relevant software and firmware of the inverters site equipment.
• Maintains a high level of customer satisfaction while striving to lower the costs of site service.
• Working from heights, on ladders or lift equipment.
• Ability to or experience in forklifts.
• Will work from Remote Home office and travel as required to SMA or customers sites.
• Other duties as may be required or assigned.

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• An Associate’s degree or higher in a technical field is strongly preferred.
• At least 2 years experience in PV Solar and/or PV Solar O&M
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• California Electrical License or Electrical Contractors license preferred.
• NABCEP Certification strongly preferred.

Additional Information:

• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code(s) and Electrical Safety Code(s) is preferred.
• Excellent verbal and written communication skills are required.
• Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.
• Attention to detail and a high level of accuracy are required.
• Ability to analyze and solve problems effectively.
• This position requires infrequent domestic and international travel.

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